Troubleshoot: 2.0 HomeStation lights explained
Normal operation:
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1 blue flash every 10 seconds
The HomeStation is connected to your Wi-Fi and the petTracer server.
✅ This is the ideal status and confirms the HomeStation is online.
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Solid red light
The collar is charging.
The light will turn off once the collar is fully charged.
Setup Mode:
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2 blue flashes every 10 seconds
The HomeStation is connected to Wi-Fi and the petTracer server and is also in Bluetooth mode.
Bluetooth mode automatically deactivates after 10 minutes.
This mode is triggered when you unplug the HomeStation from the mains and plug it back in. The HomeStation is now ready to connect to your phone via Bluetooth.
To connect:
- Open the app and tap Devices
- Tap the pencil icon next to the HomeStation
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Tap Connect
Once connected, the HomeStation and your phone will communicate via Bluetooth, and the lights will change to solid red and blue, indicating setup mode. You can now add or change the Wi-Fi details.
After returning to the app, the blue light will flash twice every 10 seconds for the first 10 minutes, then switch to one blue flash every 10 seconds.
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Solid red and blue lights
The HomeStation is in setup mode and connected to your phone via Bluetooth.
HomeStation offline:
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Alternating red and blue flashes (2 flashes every 10 seconds)
The HomeStation has no connection to Wi-Fi or the petTracer server.
⚠️ This indicates a problem, and the collar will not be tracked.