Troubleshoot: Poor HomeStation Coverage

petTracer has a range of approximately 0.5 miles, depending on your location. Most cats stay within this range. If your cat goes beyond it, the collar will continue collecting GPS positions, which will update on the map once your cat re-enters the coverage area.

HomeStation placement:

• Ideally, position it near a top-floor window, as height helps the signal travel further.
• Consider repositioning the HomeStation so that it overlooks the main part of your cat’s territory.

Extending the range:

• Adding an extra HomeStation at the opposite end of your home can help maximise coverage. If you're interested in purchasing an additional HomeStation, please contact our Support Team.
• We also offer an extension kit to mount the antenna outdoors, ideally on your roof. Contact us for more details.

Good to know💡: In an emergency, the HomeStation can be made mobile to check any out of range hotspots.