Windows 10 Driver Installation Guide

Most of the time the Wi-Fi configurator software will recognise the HomeStation right away. When this is not the case do the following:

(For Apple please click here)If you are on Windows 10 and you are on this step of the Wi-Fi configurator software:

Leave the HomeStation connected for a few minutes as the driver needed might be downloading in the background. After a few minutes, take the HomeStation out, re-start the software and follow the instructions once again. If the HomeStation is still not being recognised you will need to download the driver, please follow these steps:

Downloading the driver

Please click on this link and find the section called USB-driver. There you will be able to download the right driver for your system which will enable the Wi-Fi Configurator to recognise your HomeStation: https://portal.pettracer.com/en/support

Proceed to download and install the driver. Depending on your Windows version and PC, it might be the one ending on 86 or 64. (86 is for 32 bit and 64 for 64 bit) 

Once installed, re-start the Wi-Fi configurator software and follow the instructions. The HomeStation should now be recognised. If it isn't, please try the other driver in the file and repeat the steps.