Using the HomeStation Configurator on macOS

Important: This article is for devices with serial numbers below 20,000. If your petTracer was purchased after April 2025 and has a serial number above 20,000, please follow the setup instructions in the app or click on this link for HELP.

1. Open the Finder Settings:

2. Activate the Option "show external hard drive":

3. Activate the downloaded image (click on it)

4. Locate the hard disk image on your desktop

5. Open the hard drive image and rund the software (double click on the white cat and dog icon)

6. Follow the steps of the HomeStation Configurator. Hopefully, Apple will fix this issue shortly with an update.